FAQ SHN SDF

FAQ on SG 10-days Quarantine at SHN Dedicated Facilities

UPDATE: Singapore SHN now requires 21-days Quarantine from higher-risk countries.
UPDATE (24 June 2021): Singapore SHN now returns to 14-days Quarantine from higher-risk countries.
UPDATE (10 October 2021): Singapore SHN now at maximum 10-days
Read more on our updated article here:
10-days SHN in Singapore Quarantine is the New Thing
https://mileschaser.com/2021/10/03/10-days-shn-in-singapore-quarantine-is-the-new-thing/

I will try to answer the common questions on Singapore 14-days quarantine at SHN Dedicated Facilities. All the information here is based on my experience on my SINGAPORE SHN EXPERIENCE AT HOTEL JEN ORCHARDGATEWAY SDF.

If you are coming from a high-risk country, you will be subjected to 14-days Quarantine at SDF. The FAQ below will apply to you. This article is mainly for Returning Citizens / Residents who are eligible to enter Singapore.

SG Arrival
SG Arrival

Arrival to SG

Q: Do they allow you to choose the hotel?

Not at all. It was a random hotel.
However, I received an information that you can choose for better hotel (Suite booking) now as of 6 April 2021. More information here (https://safetravel.ica.gov.sg/health/shn/sdfupgrade).

 Regular (80-100sqm)#Large (100-200sqm)Extra Large (>200sqm)
Cost (for 1st person/single occupancy)^$6,000$11,000$18,000
Cost for additional persons sharing the suite (for food)*Additional $600 for every person aged 4 and above.
Children aged 3 years and under who require the SDF to provide food will be charged $600 each.
Additional $600 for every person aged 4 and above.
Children aged 3 years and under who require the SDF to provide food will be charged $600 each.
Additional $600 for every person aged 4 and above.
Children aged 3 years and under who require the SDF to provide food will be charged $600 each.
All travellers
Swissotel the Stamford 
All travellers, except those with travel history in the last 14 days to South Africa and the United Kingdom
Royal Plaza on Scotts 
The Regent
All travellers, except those with travel history in the last 14 days to India, Indonesia, Philippines, South Africa and the United Kingdom
Fairmont Singapore  
Grand Hyatt  
https://safetravel.ica.gov.sg/health/shn/sdfupgrade#options

Q: Does the class of flying affect your hotel decision?

Sadly, it does not. In this case, I took Singapore Airlines Business Class but I had to wait for Economy Class passengers and some people from other flights as well.

Q: Can you take our own transport to hotel?

Definitely not, you have to take the bus provided by the government.

In and Out of SHN Dedicated Facilities (SDF)

Q: Do they allow to go out of hotel room / premises?

Not at all. The hotel gave a one-time use key. That means you can only use the card once, therefore it is strictly illegal. In fact, it is a punishable offense based on the SHN rule.

Q: If the hotel only gave a one-time use key, then how can I go for the mandatory swab test?

I did the swab test at the hotel itself, and once I completed your test, the hotel will provide a new one-time use key to enter the room.

Q: When is the mandatory PCR Swab Test?

The mandatory swab test is on the 10th day based on my experience. However, always check your phone for SMS, and the hotel reception will call you for the PCR Swab Test reminder.

Q: When will the PCR Swab Test result come out?

I received the result on the 12th day.

Cost of SHN

Q: Is the SHN free? Are the meals free?

It was free of charge at that time because I have not enter Singapore since 23 March 2020. Unfortunately, it is no longer free. The standard cost of the 14-day SDF stay for a single traveller, is $2,000, and it includes meals and GST.

Q: What is the cost if I have travel companion? (e.g. Couple)

There will be varying additional costs payable for groups requesting to share an SDF room, and these costs will be made known during the entry approval application process. I tried quoting for an extra person, I received quote of additional $600 (incl GST). This covers meal and the stay.

Delivery of items / food

Q: Do your friends allowed to visit and deliver items?

Definitely not. You will not meet any one from outside. However, the items or food can be passed to the concierge with your room number, and then delivered to your room.

Q: Can you order delivery service / food from Lazada / Shopee / Qoo10 / Grab / Foodpanda / Deliveroo?

Yes you can. Just note your room number to the address of the hotel in the delivery address.

Summary

If you have any more questions, feel free to fill up the form here:
https://mileschaser.com/contact/

Note that these are my SHN experience. Some information may not be up to date. Therefore, it is best to follow the latest information here: https://safetravel.ica.gov.sg/arriving/overview .

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments